Dispatch and payment instructions on Schulterhilfe.de

The goods are delivered by our logistics partner DHL.
Unless expressly mentioned in the product description, all goods offered by us are immediately ready for dispatch.

Delivery is made to the following countries: Germany, Austria, the Netherlands, Great Britain, Belgium, Denmark, France, Poland, Czech Republic, Luxembourg, Romania, Bulgaria, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Malta, Portugal, Sweden, Slovakia, Slovenia, Spain, Hungary, Cyprus, Australia, South-Africa, New Zealand, Saudi-Arabia, United Arabian Emirates, Morocco, Monaco, Thailand, Croatia, Russian Federation (Russia).

The delivery charges are once more clearly indicated in the shopping cart system and on the order page.

Click here to find a detailed overview and explanations about our below listed methods of payment.

Information about Customs Duties & Taxes

In case of deliveries to non-EU countries additional customs duties and fees will accrue. For further information please refer to e.g. https://taxation-customs.ec.europa.eu/buying-goods-online-coming-non-european-union-country_en If you need further details about the import sales tax, please open the web page https://auskunft.ezt-online.de/ezto/Welcome.do respectively

The following dispatch options are offered to you within Germany:

Payment Methods	Discount respectively Fees
*(Dispatch option 1- DHL-parcel shipment) within Germany* We charge you with 6,90 EUR per 15 kg dispatch weight or part thereof. The admissible weight per parcel amounts to 15 kg.

Transfer of advance payment	You are granted a discount of 5% on the net invoice value.
Paypal
Credit card (VR pay)	Minimum order value = 15,00€

Amazon Pay

(Dispatch option 2- DHL-shipment of goods) within Germany

If products of the category Accessories & Training expanders – individually ordered without a ShoulderTrainer-device – are to be delivered within Germany, we charge you with 2,00 EUR per order up to a dispatch weight of max. 0,5 kg. We charge you with 3,20 EUR per order up to a dispatch weight of max. 1,0 kg

Payment Methods	Discount respectively Fees

Transfer of advance payment	You are granted a discount of 5% on the net invoice value.
Paypal
Credit card (VR pay)	Minimum order value = 15,00€
COD (cash on delivery)	+ 4,50€ COD charge + 2,00€ DHL-delivery charge
Amazon Pay


*Dispatch option 3*– self-collectors in 63150 Heusenstamm / Germany If you would like to, you may collect the ordered products from us and settle the invoice at that occasion either by EC-card or in cash.

The following dispatch options are offered to you within Austria, Belgium, Netherlands and Luxembourg:

Payment Methods	Discount respectively Fees
*(Dispatch option 1- DHL-parcel shipment) within Austria, Belgium, Netherlands and Luxembourg* We charge you with 12,00 EUR* per 15 kg dispatch weight or part thereof. The admissible weight per parcel amounts to 15 kg.*

Transfer of advance payment	You are granted a discount of 5% on the net invoice value.
Paypal
Amazon Pay
Credit card (VR pay) Minimum order value = 15,00€

Payment Methods	Discount respectively Fees
*(Dispatch option 2- DHL-shipment of goods) within Austria, Belgium, Netherlands and Luxembourg* If products of the category Accessories & Training expanders – individually ordered without a ShoulderTrainer-device – are to be delivered within Europe we charge you with 4,50 EUR per order up to a dispatch weight of max. 0,5 kg. We charge you with 8,00 EUR per order up to a dispatch weight of max. 1,0 kg

Transfer of advance payment	You are granted a discount of 5% on the net invoice value.
Paypal
Amazon Pay
Credit card (VR pay)	Minimum order value = 15,00€

The following dispatch options are offered to you within Denmark, France, Poland, Czech Republic and Monaco:

Payment Methods	Discount respectively Fees
*(Dispatch option 1- DHL-parcel shipment) within Denmark, France, Poland, Czech Republic and Monaco* We charge you with 15,00 EUR* per 15 kg dispatch weight or part thereof. The admissible weight per parcel amounts to 15 kg.*

Transfer of advance payment	You are granted a discount of 5% on the net invoice value.
Paypal
Amazon Pay
Credit card (VR pay)	Minimum order value = 15,00€

Payment Methods	Discount respectively Fees
*(Dispatch option 2- DHL-shipment of goods) within Denmark, France, Poland, Czech Republic and Monaco* If products of the category Accessories & Training expanders – individually ordered without a ShoulderTrainer-device – are to be delivered within Europe, we charge you with 4,50 EUR per order up to a dispatch weight of max. 0,5 kg. We charge you with 8,00 EUR per order up to a dispatch weight of max. 1,0 kg
Transfer of advance payment	You are granted a discount of 5% on the net invoice value.
PayPal
Amazon Pay
Credit card (VR pay)	Minimum order value = 15,00€

The following dispatch options are offered to you within Bulgaria, Croatia Great Britain, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Malta, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Hungary and Cyprus:

Payment Methods	Discount respectively Fees
*(Dispatch option 1- DHL-parcel shipment) within Bulgaria, Croatia, Great Britain, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Malta, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Hungary and Cyprus* We charge you with 18,00 EUR* per 15 kg dispatch weight or part thereof. The admissible weight per parcel amounts to 15 kg.*

Transfer of advance payment	You are granted a discount of 5% on the net invoice value.
Paypal
Amazon Pay
Credit card (VR pay)	Minimum order value = 15,00€

Payment Methods	Discount respectively Fees
*(Dispatch option 2- DHL-shipment of goods) within Bulgaria, Great Britain, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Malta, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Hungary and Cyprus* If products of the category Accessories & Training expanders – individually ordered without a ShoulderTrainer-device – are to be delivered within Europe, we charge you with 4,50 EUR per order up to a dispatch weight of max. 0,5 kg. We charge you with 8,00 EUR per order up to a dispatch weight of max. 1,0 kg
Transfer of advance payment	You are granted a discount of 5% on the net invoice value.
PayPal
Credit card (VR pay)	Minimum order value = 15,00€
Amazon Pay

The following dispatch options are offered to you within Russian Federation (Russia):

Payment Methods	Discount respectively Fees
*(Dispatch option 1- DHL-parcel shipment) within Russian Federation (Russia)* We charge you with 30,00 EUR* to 3 kg per order.* We charge you with 1,50 EUR for each further Kilo.
Transfer of advance payment	You are granted a discount of 5% on the net invoice value.
PayPal
Credit card (VR pay)	Minimum order value = 15,00€
Amazon Pay

The following dispatch options are offered to you within Saudi-Arabia, United Arabian Emirates and Morocco:

Payment Methods	Discount respectively Fees
*(Dispatch option 1- DHL-parcel shipment) within Saudi-Arabia, United Arabian Emirates and Morocco* We charge you with 33,00 EUR* to 5 kg per order.* We charge you with 2,00 EUR for each further Kilo.
Transfer of advance payment	You are granted a discount of 5% on the net invoice value.
PayPal
Credit card (VR pay)	Minimum order value = 15,00€
Amazon Pay

The following dispatch options are offered to you within Australia, New Zealand, South-Africa and Namibia:

Payment Methods	Discount respectively Fees
*(Dispatch option 1- DHL-parcel shipment) within Australia, New Zealand, South-Africa and Namibia* We charge you with 38,00 EUR* to 3 kg per order.* We charge you with 3,00 EUR for each further Kilo.
Transfer of advance payment	You are granted a discount of 5% on the net invoice value.
PayPal
Credit card (VR pay)	Minimum order value = 15,00€
Amazon Pay

Overview of Payment Methods

Right of Withdrawal

Zuletzt aktualisiert: 20.08.2024

Dispatch and payment